The shipping industry is constantly growing as more shipping services appear on the market constantly. It becomes crucial for businesses and customers to track and manage shipments no matter where they are. Shipping tracking services have become necessary in the dynamic retail environment, and their apps allow you to monitor everything 24/7 and manage your business efficiently.
However, choosing the right tracking service can be challenging for many companies. While everything comes down to your requirements and budget, here are a few features a good shipping app has to have to become a working solution.
How to choose a good shipping app for your business?
- Visibility
Your service must give you visibility, keep your information organized, and be easy to find. Nothing more frustrating than not being able to find the information you need.
Provide Accurate Updates
In today’s business world, accurate updates on your business are crucial. When it comes to your shipping, accurate updates have an even higher importance. You need to know where your shipment is and whether it is on time, early, running late, stuck, etc. Many tracking apps also send direct communication via email and text notifications.
Services and features
Check if the company’s app provides the services you need for your shipping. Some shipping apps offer services only connected to parcel shipping or label printing, whereas others offer freight shipping options for larger-than-parcel items. For the freight shipping apps, you can use various shipping services, including truckload, LTL, expedited, free quoting, additional services, insurance, updates, tracking, etc.
Price
Apart from shipping services, the app may have a small charge or a premium version available. Some apps are free, while some charge fees for download and additional packages. If you’re a seasonal shipper, choosing a pay-per-package model or something similar is better.
Functionality and interface
Shipping apps simplify a shipper’s life. Consequently, the app should be easy to use and understand and have all the necessary functionality. Pick a couple of suitable applications and test them to see which one will be the best for you, depending on your shipping needs. If you are a small business owner, you understand that choosing the right shipping app is important to your business and efficiency because shipping is a crucial aspect of customer experience.
More than 23% of shoppers abandon shopping carts because of shipping issues. Defining your needs and using those criteria in your search will help you find the best solution.
Benefits of LTL freight shipping with GoShip
LTL freight shipping can be highly beneficial and cost-efficient. If you are using the right service, it works even better. Generally, LTL shipping lets you:
- Save costs
- Easily book and track shipments
- Choose from a variety of carriers
How GoShip makes increases customer experience
- Instant LTL Shipping Quotes
With GoShip, you can easily access and compare hundreds of quotes from different carriers through our user-friendly interface. That means you don’t have to request the price and wait for a response from multiple carriers. All you need to do is enter basic shipment information and pick your carrier!
LTL carrier network
Our online shipping platform has a vast network of experienced carriers, so you don’t have to search for shipping providers.
Online billing and invoicing
You don’t have to worry about invoicing since GoShip provides all the paperwork online. We also audit extra charges for additional services and notify you about any payment changes. If any payment issue occurs, we provide customer support.