No one ever wants to hear that their freight was damaged during the shipping process. Whenever you are shipping, you want to make sure that your shipment is prepared correctly to avoid possible damages during the shipment. When dealing with damages, it is important to know the coverage you might receive from a freight carrier and the difference between freight liability and freight insurance.
There are many things you must prove to be compensated for your damaged freight. This can include:
If the carrier is unable to prove that one of these requirements was not met, the shipper will receive compensation from the carrier up to the amount of liability they offer. Make sure that you know the amount of coverage the carrier you are using is entitled to for each shipment.
Freight insurance is almost always set up through a third party. Normally, you send the insurance company your freight information and you will receive a quote back informing you how much they will charge to cover the shipment. There are many different types of freight insurance options, so here are some helpful tips to help you along the process:
Dealing with freight damages is very frustrating and sometimes unavoidable. Make sure you build a good relationship with the carrier that you choose for your shipment. For information about our claims process, click here.