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5 Questions You Need to Ask Before Choosing an LTL Shipping Service  

Posted on:
Nov 07, 2018

Are you in need of an LTL Shipping Service? Choosing the right one can make a huge difference in the success of your business. It’s important to ask the right questions to ensure that you select an LTL Shipping Service that meets your needs and fits within your budget.

Here are five questions you should ask before deciding which LTL Shipping Service to use.  

1) Is their reputation clean?   

The reputation of a freight carrier is one of the most important criteria when choosing an LTL shipping service. After all, no one wants their shipments to get lost or arrive late! You should research online to read reviews and find out what other customers have said about the company’s services. It’s also important to check if they offer hub and spoke networks and reliable truckload and LTL freight services.  

Check to see if they offer competitive rates and a variety of services. For example:

  • Can they handle full truckload shipments?
  • LTL shipments?
  • And freight class?

Do they provide tracking and visibility during the shipping process? Are their trucks equipped with the necessary safety equipment? If a company has a good track record and offers good customer service, you can trust them to deliver your goods safely and on time.  

2) Do they offer visibility during the shipping process?   

Visibility is an important consideration when choosing an LTL shipping service. You want to know where your shipment is at all times, and you want to know if any delays occur. An LTL shipping service should offer visibility through a hub and spoke system or another tracking system.

This lets you track your shipment in real time, from pick-up to delivery. With the right provider, you should have access to a dashboard that can provide information on the estimated arrival time of your shipment, along with tracking truckload and LTL freight classifications.

With the right provider, you should also be able to compare competitive rates of full truckload and LTL shipments to choose the most cost-effective option for your business.  

3) Do they offer a fair price?   

It is essential to ask an LTL shipping service if they offer competitive rates that fit your budget. You should also inquire about their freight class when providing shipping quotes. LTL shipments are priced based on weight, distance, and freight class.

Freight class is a rating system used to determine how much it costs to ship a specific item. Factors such as size, density, stowability, and handling can all impact your shipment’s freight class.   

It is also important to understand the differences between truckload and LTL shipping. A truckload shipment typically costs more than an LTL shipment due to the cost of sending a dedicated truck just for your freight.

However, a truckload shipment will often be more cost-effective for larger shipments that cannot be divided into multiple LTL shipments. On the other hand, the hub and spoke model of LTL shipping allows for efficient transportation of smaller shipments that are split into multiple shipments and consolidated at certain points along the route. This allows for more competitive rates than a full truckload shipment.  

4) Do they provide additional services?   

It is important to inquire about additional services offered by the LTL shipping service. Most services offered hub and spoke delivery systems for LTL shipment, meaning that multiple shipments are brought together to a hub, loaded onto a single truck, then brought to their destinations.

This can provide significant savings compared to full truckload shipments. Additionally, look for services that offer competitive rates on LTL freight class and truckload shipping. Freight class determines the cost of LTL shipping, so it is important to ask about their freight class rating. Truckload shipping can also be used to move larger items in bulk, so make sure to ask about the cost of this service.  

5) What are the terms and conditions?  

Regarding terms and conditions, you want to be sure that you’re comfortable with the shipping company’s policies and procedures. Ask about their hub and spoke system for LTL shipments and how they classify freight according to truckload LTL freight class and competitive rates. If you’re looking for full truckload shipments, find out if they offer this type of service and their freight class rating.  

In addition to terms and conditions, ask about any additional services the shipping company offers. This includes extra services like tracking or delivery insurance. Understanding the full range of services and how they affect the cost of your shipment can help you make a more informed decision.   

By researching and asking the right questions, you can ensure that you get the best possible deal on your LTL shipment. This will ensure your cargo is handled professionally, safely, and quickly so that you can get the most out of your shipping experience.  

Use GoShip for easy and affordable shipping.   

GoShip is a digital shipping platform that assists businesses in meeting all their logistics needs. It directly connects businesses and individual shippers to over 45,000 certified and affordable carriers without requiring the services of a broker. The platform allows you to get a free LTL or FTL quote on shipments, regardless of destination. Visit GoShip and enter your order details in the free quote tool to receive instant LTL/FTL shipping quotes. 


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