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833-U-GOSHIP (833-846-7447)

Support Hours:

Monday: 7:00 AM – 5:00 PM EST

Tuesday: 7:00 AM – 5:00 PM EST

Wednesday: 7:00 AM – 5:00 PM EST

Thursday: 7:00 AM – 5:00 PM EST

Friday: 7:00 AM – 5:00 PM EST


Effective 3/18/20 please be aware that any shipments to carriers that are consigned to non-life sustaining businesses in Pennsylvania or California will be delayed until restrictions are lifted. These shipments may be subject to additional fees, including return shipment fees.  Non-essential businesses include public-facing industries such as entertainment, hospitality, and recreation facilities. Please reach out to customer_service@goship.com with any concerns. Please see the downloadable files for more details.

Life Sustaining Business Pennsylvania (85 downloads)

California Guidance on Essential Critical Infrastructure Workers (88 downloads)