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Holiday Returns: 3 Tips For Handling Reverse Logistics

The holiday season is the busiest time of the year for retailers and small businesses. Companies reach the highest sales rate during this time, but there are also challenges coming along. One of these challenges is holiday returns. In fact, more than one-third of Americans return their holiday gifts. We...

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How To Increase Customer Loyalty Through Returns

Customer loyalty and retention are some of the key measures of service level among many companies. There are plenty of ways to improve customer retention. But there seems to be a secret key to keep getting loyal customers - even if their purchase didn’t satisfy them. This secret component is...

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