fbpx

How To Increase Customer Loyalty Through Returns

Customer loyalty and retention are some of the key measures of service level among many companies. There are plenty of ways to improve customer retention. But there seems to be a secret key to keep getting loyal customers - even if their purchase didn’t satisfy them. This secret component is...

Read More

Reverse Logistics: How To Handle E-Commerce Returns

How returns affect online sales? With the growth of e-commerce, retailers have faced a new obstacle: returns. There’s no surprise that e-commerce stores handle way more returns than brick and mortar stores. When you choose items in the physical store, there’s no problem with size, fit, and material. However, it...

Read More